The system is not configured properly. Please see message string below. This patient was in for a dental cleaning on 3/31/25. On 4/2/25 she gets a message saying she is overdue for an appointment. It is embarrassing for us and makes it look like we are not on top of things.

Mar 31, 2025
Hello Gina! This is Monrovia Family Dentistry. We look forward to seeing you today at 10:30 AM! Thank you!

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Mar 31, 8:38 AM
Apr 2, 2025
Hello Gina, this is Monrovia Family Dentistry. Our records show you are overdue for an appointment. Please reply to this message or call our office to make an appointment. Thank you!

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