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How can we improve the Weave mobile application?

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  1. Allow the mobile app to access and conduct payments

    Just allowing the payment category to be accessible through the mobile app so the provider can take payment if they are not in their place of business or not with a laptop. ie. we have a doctor who travels to provide care for teams and cannot access payment unless he carries around his laptop while just having the same access via his phone would allow him to collect payment. even if a terminal connection is not viable being able to manually enter or charge a previous card through mobile would be immensely helpful.

    2 votes

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  2. Fix the bug in the mobile app

    There is a bug in the mobile app for android and iOS that won't let the mobile app user answer calls coming in to the office phone number. they can make calls but no calls can get through to them, and if they are linked to a phone tree, the option does not even ring when dialed. some mobile app users are linked to line keys on desktop phones and they cannot be reached from there either. Please fix the bug. It was working before and now its causing issues with our office

    2 votes

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  3. Mobile App - Personal vs Patient Call

    When my cell phone rings, it would be nice for the call to come in through the app so I know it is a patient calling after vs personal call

    1 vote

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  4. a way to edit the review template to insert the patient first name automatically every time?

    a way to edit the review template to insert the patient first name automatically every time? Also a way to submit feedback using a user email.

    1 vote

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    Request Received  ·  Adminsean.foster (Admin, Weave) responded

    Thank you for submitting your feedback!


    We have seen your feedback, and have taken it into consideration. If we have any additional questions, concerns, or updates; those that are responsible for your particular request will contact you.


    Again, thank you for taking the time to help us make our products better.


    If you need help with any issues immediately, I would recommend reaching out to our support team at:


    www.weavehelp.com.


    Thank you, and we look forward to working with you in the future.


    -Your Friends at Weave.

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