Call Queue
Have a call queue system where patients wait in a virtual line for the next avail person
Anonymous
shared this idea
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Terrie Redmond
commented
Set up an incoming call queue that everyone can access so we can see how many incoming calls we have at a given time.
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erin taylor
commented
How do you put someone into queue
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Kevin Nabie
commented
We would love the ability for calls to enter a queue in which they are put on hold instead of just ringing all the employees that are on the phone.
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John Allen Baggett
commented
I was told when I agreed to sign up with Weave that there was an incoming call "que" that was being developed and would be in operation soon. I checked on it today and was told it was not being developed. First, it would be a great help to your customers. Secondly, I was misled.
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Anonymous
commented
Ability to have patients who call be held in a que instead of having to leave a voicemail. For scheduling purposes it would be nice for people to not have to automatically be sent to voice mail if the scheduler is on the phone or have the call missed. If they could wait in a que and be told where they are in line and a wait time I think that would be great!