Notification: New Payment Received
There should be a way to receive a notification when a patient completes a payment online in response to a weave text for payment. We sent text requests for payment occasionally, but we never know whether or not the patient has followed the link and paid unless we go to the weave admin portal and check. Some sort of notification or indication via email or directly in weave would be helpful in making sure that the patient's payment is promptly credited to their account.
Anonymous
shared this idea
We're happy to announce that Weave now offers in-app notification for Weave payments. This new feature is only available in the New Weave Experience - the settings can be managed under Settings > Personal Settings > Notifications > Payments.
We are also currently exploring some other updates to email notifications and in app notifications for payment activity, so stay tuned.
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Nathan Cotton
commented
Creating an alert icon/red circle on the desktop app in the payments section. When a patient pays via text, an alert should pop up so that the office knows of the new payment and can address it in real time. This icon would mimic the same type of icons that the messages/faxes/etc. sections have on the desktop app.
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Tanya
commented
Is there a way weave can display an alert on the desktop app when a payment is made?
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Jonathan Kiriboon
commented
Can payment notifications be sent to the biller accounts application instead of an email? At this time, there is no way for us to check if a text to pay has been submitted unless we continually check the email. It would be helpful if a notification/update occurs through the app so that the biller can see the payment was made so that it can be updated in CrystalPM.
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Anonymous
commented
We would like to be able to receive a pop up alert when someone completes their payment on weave.
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Julie Broussard
commented
It would be most helpful if there was a notification red number that appeared on the portal to let you know that you have received a payment. Just as there is when you receive a message or fax. THANKS
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Anonymous
commented
It would be nice to have a Pop-Up for when a patient makes a payment after a secure link has been sent. Since it is not reflected on the account unless manually entered. If we received this pop-up we would be notified of any payments and can apply to account immediately.
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viptji
commented
Show notification on "Text to Pay" when a payment has processed.
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Victoria Glickman commented
Is there a way to get notification of payments of invoices from patients through the weave app without having to go through the "text to pay" history button on the app? I get email notifications through Stripe, but that logs into my Stripe account. I want my insurance coordinator and billing specialist to get a notification to know when we receive payment through Weave so that she can post the payments through Crystal.