Patients with same phone number
We have patients with the same phone number (for example: a mother and her two children have the same phone number). When we message a patient, we only see one name and this can get confusing if patients in a family have different surnames. It would be nice to have all names connected to a phone number to show on the screen when we message or call patients.
Anonymous
shared this idea
This is now available in the new Weave experience! Check out this article, click on the Weave app (beta) tab, and look for the Change the Patient Name of a Thread section. We'll be adding this to call pop soon.
Matt Schultz
Weave Product Management
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Anonymous
commented
We are a pediatric office and this might be our top need.
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Gene Pak
commented
To reiterate and expand on the original posting. Ability to link a one specific patient to a cell number that is used for multiple patients. For example, mom's number is used for several kids who are minors without a cell number.