refunding patients
I need to have a way to process a card refund in my office instead of having to send an email. if a patient uses apple pay/ google pay it does not add the cardholder name. thank you
Refunds were launched Q2 of 2021.
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Michael Tsai commented
Allow us to self service support such as refund on weave payments.
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Travis Sharpe commented
We are new to the payments feature, and are loving it. The only thing we would like change is the refund request process. It is very time consuming and difficult. Would it be possible at all to simply add a negative payment to process a refund?
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Anonymous commented
need a way to void/refund.
Also need those refunds to reflect in the reporting -
Colleen Nguyen commented
a refund option on this end, as well as an option to void a payment
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Kevin Smith commented
Would be awesome if you guys could add return/refund functionality to the payments button. Sending an email to support every time we need to return/refund a payment seems inefficient and cumbersome for everyone. Thank you!