Patient Name not showing up after review link sent on text messaging main screen
For our existing patients, if we send out a review link to them, their name no longer appears in our text message threads. This is getting confusing because it is an existing patient that is in the system, but when a review link is sent, only the phone number shows up. Please see attached screenshot. Also, is there a way for me to have flagged or a list to pull up who we have sent a review link to and when? And also, instead of filtering through them all, somehow having them labeled that they already wrote a review?
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Jessica Cohen
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