Scheduled Message
It would be nice to be able to schedule messages to our clients individually who are coming in. We are a vet clinic and we like to remind certain clients that are coming in to bring a stool sample or to pull food the night before. These messages usually go out when we are close just to make sure they get the reminder before coming in. We also have very forgetful clients who need extra communication and reminders about their appointment, so having this tool would be very helpful.
Tammy Stevenson
shared this idea
This is now available to all customers in the new Weave experience! You should have an email with more details on how to check out the new version of Weave, or you can click on the link below to learn more. We're SUPER excited for this new version of Weave - we've worked on this tirelessly for a long time and will be listening to your feedback as we move forward here!
https://www.getweave.com/new-weave-experience/
Best,
Matt Schultz
Weave Product Management
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Hope Little commented
I believe this can be done under lists and followups. :) you can schedule messages from there.
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Laura P commented
If I am working on Saturday checking in orders I don't want to message the patient because they will automatically think we are open and head over and then be mad.
however I want to be able to schedule the text messages to be sent to patients on specified day and time... Monday morning in this case -
M Riensche commented
We need to be able to draft a text message and have it save once Weave is closed out on our desktop, until it is sent during the next business day. An alternative would be to be able to draft a test message and schedule it to be sent at a later time.