Hello! We are suggesting having the same drop down feature that you get with calling a client for texting clients. Right now you can only text the primary number on file when pulling up a client in messages, but we want a drop down to switch between multiple owners on the same account. Thank you!

I wish the text feature would get resolved! I know I mentioned it before but it does make it very hard. If more than one number is associated to the CSV it will pull up the client but I have no option from there as to which number I want to text. Furthermore I cant even type it in as a new number to text either because it still associates with that client and then blocks that function.

The text messaging system needs to accommodate to be able to choose and select a secondary number on a patient's profile.

Please bring back the option to choose which number we want to text & allow us to view which number someone has texted from. Most of our clients have multiple names & phone numbers on file & we can no longer choose which one we want to contact nor can we see which one is texting us (husband or wife for example).

We at Pet Doctors do not like the new update. We are unable to send texts to non- clients or to additional phone numbers on a client account without it defaulting to the primary. The point of texting is to increase efficiency and decrease calls but now we are calling more clients because we can not text other numbers. Please make it go back to the original way so we can text or send text to pays to any number

Our software is practice works and we have Four options for phone numbers...home, cell, work 1 and work 2. We use work 2 for parent's cell numbers for patients that don't yet have cell numbers. The program Solution Reach that we had prior to Weave could recognize that and wold give us the option to text either one. It looks like Weave brings in the other #'s but nothing can be done with it - neither call or text. Please help