Removing Tag automatically once a text message conversation has been marked complete
It would be very helpful to have the tag that we assign to a patient's text message conversation removed automatically at the end of each conversation because it won't always be the same TAG for that patient and it gets confusing to know whether something is really for a particular person or not
Brenda Beazer
shared this idea
This is now available to all customers in the new Weave experience! Whenever a conversation is archived, all tags are removed automatically. You should have an email with more details on how to check out the new version of Weave, or you can click on the link below to learn more. We're SUPER excited for this new version of Weave - we've worked on this tirelessly for a long time and will be listening to your feedback as we move forward here!
https://www.getweave.com/new-weave-experience/
Best,
Matt Schultz
Weave Product Management
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Kris Britt commented
Currently the checkmark archives the message but it doesn't release the tag. So, the patient messages anytime in the future but after the thread has been dealt with just to find the message is still tagged from the last time the patient reached out to our office. Can the checkmark automatically release the message from the assigned tag to an "untagged" status?