Kris Britt
My feedback
14 results found
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1 vote
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1 vote
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2 votes
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2 votes
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18 votes
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2 votes
An error occurred while saving the comment KJ, our patients all have individualized insulin regimens. They often modify/tweak them at home. They occasionally text and ask us to look at their glucose data remotely to see whether or not their insulin regimen needs to be adjusted. When they do this I reply with a form that I've created so that they can quickly enter their current insulin regimen to insure that I have the most recent intel. This moment is not attached to a visit. Therefore, it would be nice to have the option to create a form and then customize a message that goes with that form. Or...just the ability to send a form without ANY autopopulated text that's associated with the idea of a visit.
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65 votes
Good morning, everyone!
We need your valuable feedback to take the Team Chat experience to the next level. We invite you to participate in this 5-minute survey to vote for your favorite features (this feature included) and share your thoughts.
Best,
KJ
PS: Please excuse if you'd received this survey invite already.
An error occurred while saving the comment Whether a Gif to boost team morale to a graphic pertaining to a patient...this feature is paramount to effective communication in our office. We actually stopped using chat this was near the top of the list of reasons why.
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7 votes
An error occurred while saving the comment We're really struggling with this one. In addition to receiving notifications for tagged messages the red notification numbers should reflect the number of new messages you have for only the selected tag categories you've chosen. Right now we think we have a notification but it's really a message for someone else in a different tag category. Very deceiving and counterintuitive.
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2 votes
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4 votes
Thank you for submitting your feedback!
We have seen your feedback, and have taken it into consideration. If we have any additional questions, concerns, or updates; those that are responsible for your particular request will contact you.
Again, thank you for taking the time to help us make our products better.
If you need help with any issues immediately, I would recommend reaching out to our support team at:
www.weavehelp.com.
Thank you, and we look forward to working with you in the future.
-Your Friends at Weave.
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5 votes
An error occurred while saving the comment Yes, this would be an amazing addition to Weave. We currently pay separately for each of our providers, medical assistants and nurses to have their own Zoom Healthcare Room. It gets pretty pricey.
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12 votes
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2 votes
Thanks for your valuable feedback. We will share this feedback with our product team.
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4 votes
An error occurred while saving the comment This is absolutely critical so that:
1. Our books balance at the end of day
2. Patient are assured that their money has gone towards the correct feeAn error occurred while saving the comment I would flip this around and state that there should be a place for our staff to enter payment information (text box) when processing so that our office can look back and see why a payment was processed in the first place.
New messages coming through need an "auto status" of "uncategorized" (or something of the sort) so that we can filter them out. Also, automated messages sent need their own automatically assigned status...such as birthday text being categorized as "birthday" so that we can choose to turn off the birthday text notifications (and others). Does this make sense? our front office is being inundated with all of the text sent out (abandoned call, birthday, etc.). I'm about to turn them off so that I can give our front office a break.