Kris Britt

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My feedback

12 results found

  1. SMS messages getting lost in the mix

    1 vote
    0 comments  ·  Legacy Desktop App » Text Messaging  ·  Admin →
    How important is this to you?
    Kris Britt shared this idea  · 

  2. Auto delete landline text notifications ("Send failed: destination does not accept texts - check the number and try again")

    1 vote
    0 comments  ·  Legacy Desktop App » Text Messaging  ·  Admin →
    How important is this to you?
    Kris Britt shared this idea  · 

  3. Tags behavior

    2 votes
    0 comments  ·  Legacy Desktop App » Text Messaging  ·  Admin →
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  4. every type of message needs a status for filtering purposes

    2 votes
    1 comment  ·  Legacy Desktop App » Text Messaging  ·  Admin →
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    An error occurred while saving the comment
    Kris Britt commented  · 

    New messages coming through need an "auto status" of "uncategorized" (or something of the sort) so that we can filter them out. Also, automated messages sent need their own automatically assigned status...such as birthday text being categorized as "birthday" so that we can choose to turn off the birthday text notifications (and others). Does this make sense? our front office is being inundated with all of the text sent out (abandoned call, birthday, etc.). I'm about to turn them off so that I can give our front office a break.

    Kris Britt shared this idea  · 

  5. Transfer call from mobile app to main phone

    19 votes
    1 comment  ·  Legacy Desktop App » Phones  ·  Admin →
    How important is this to you?
    Kris Britt supported this idea  · 

  6. forms as out-of-visit option

    2 votes
    Request Received  ·  1 comment  ·  Legacy Desktop App » Forms  ·  Admin →
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    An error occurred while saving the comment
    Kris Britt commented  · 

    KJ, our patients all have individualized insulin regimens. They often modify/tweak them at home. They occasionally text and ask us to look at their glucose data remotely to see whether or not their insulin regimen needs to be adjusted. When they do this I reply with a form that I've created so that they can quickly enter their current insulin regimen to insure that I have the most recent intel. This moment is not attached to a visit. Therefore, it would be nice to have the option to create a form and then customize a message that goes with that form. Or...just the ability to send a form without ANY autopopulated text that's associated with the idea of a visit.

    Kris Britt shared this idea  · 

  7. Enter cash, checks, and other forms of payments

    2 votes
    0 comments  ·  Legacy Desktop App » Payments  ·  Admin →
    How important is this to you?
    Kris Britt supported this idea  · 

  8. Weave Payment Check Scanner

    4 votes
    1 comment  ·  Legacy Desktop App » Payments  ·  Admin →
    How important is this to you?
    Request Received  ·  sean.foster responded

    Thank you for submitting your feedback!


    We have seen your feedback, and have taken it into consideration. If we have any additional questions, concerns, or updates; those that are responsible for your particular request will contact you.


    Again, thank you for taking the time to help us make our products better.


    If you need help with any issues immediately, I would recommend reaching out to our support team at:


    www.weavehelp.com.


    Thank you, and we look forward to working with you in the future.


    -Your Friends at Weave.

    Kris Britt supported this idea  · 

  9. WebChat

    6 votes
    Planned  ·  1 comment  ·  Legacy Desktop App » Desktop Client  ·  Admin →
    How important is this to you?
    An error occurred while saving the comment
    Kris Britt commented  · 

    Yes, this would be an amazing addition to Weave. We currently pay separately for each of our providers, medical assistants and nurses to have their own Zoom Healthcare Room. It gets pretty pricey.

    Kris Britt supported this idea  · 

  10. Uploading attachments to more than just Weave Chat

    12 votes
    Planned  ·  1 comment  ·  Legacy Desktop App » Email  ·  Admin →
    How important is this to you?
    Kris Britt supported this idea  · 

  11. Ring Calls on Apple Watch

    3 votes
    0 comments  ·  Weave iOS App  ·  Admin →
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    Kris Britt shared this idea  · 

  12. Field for payment details needed

    4 votes
    3 comments  ·  Legacy Desktop App » Payments  ·  Admin →
    How important is this to you?
    Kris Britt supported this idea  · 
    An error occurred while saving the comment
    Kris Britt commented  · 

    This is absolutely critical so that:
    1. Our books balance at the end of day
    2. Patient are assured that their money has gone towards the correct fee

    An error occurred while saving the comment
    Kris Britt commented  · 

    I would flip this around and state that there should be a place for our staff to enter payment information (text box) when processing so that our office can look back and see why a payment was processed in the first place.

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