Options for wording on Missed Call Text based on office hours
Options for different missed call text wording based on time of day or "schedule" on phone system (closed for lunch or training or weekend, etc).
4
votes
DeLaune
shared this idea
This was released in December 2023! Go to Portal > Messaging > Auto-Messaging > Missed Call > use the Office Status filter. The filter options will update based on your Office Hours in Weave.
Best,
Matt Schultz
Weave Product Management
-
ed@accfernley.com
commented
Allow more options for the missed call text to coincide with open hours closed hours AND break or other hours. So, the messaging from the phone and the text that a customer receives are the same.