department
Ability for phone to display what department the incoming call is coming from right now we use different ring tones per different departments but it would be nice if there was something visual as well to depict the department on the phone. We use different greetings for one department that's why its important for us.
1
vote
Downs Dental Care
shared this idea
department labels are available on call pops and users can set phone tree labels to come through in caller id on deskphones and in the call pop
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Yes, the call pop isn't enough sometimes a user isn't signed in to the weave app so some indication would be nice.