What department are you in?

Support
Which Feature does this pertain to?
Desktop App
What area of the Feature?
Team Chat
What pain points/suggestions does the office have?
- Wants a way to see incoming team chats that behave the way call pop does for incoming texts. Where they can see the message displayed on the screen without having to full on open team chat instead of seeing "you have a new message from<insert name>".
- Would like a template option in team chats. Example: Doctor is ready for next patient