Stefani Saavedra
My feedback
8 results found
-
3 votes
An error occurred while saving the comment -
39 votes
An error occurred while saving the comment What department are you in?
Support
Which Feature does this pertain to?
Phones
What area of the Feature?
Park ringback.
What pain points/suggestions does the office have?
Office would like to adjust ringtone for park ringback, or have it just beep, instead of ringing phones and not be able to silence it, if needed! -
3 votes
An error occurred while saving the comment What department are you in?
Support
Which Feature does this pertain to?
Online Scheduling
What area of the Feature?
Form to request an appt, client-facing
What pain points/suggestions does the office have?
Language change request > Label the form "Client Info" instead of "Patient Info" in the form headline and remove DOB field from the Online Schedule form (step 4 out of 5 that the cx fills out before they click "submit"). In the vet clinic workflow, the patient (a pet) doesn't fill out this form. The client does. This is also why the DOB doesn't apply. -
3 votes
An error occurred while saving the comment What department are you in?
SupportWhich Feature does this pertain to?
Desktop AppWhat area of the Feature?
PaymentsWhat pain points/suggestions does the office have?
Office is suggesting that we implement a feature where they can send a bulk reminder text to patients for payment links instead of having to do it one by one. -
13 votes
An error occurred while saving the comment What department are you in?
SupportWhich Feature does this pertain to?
FormsWhat area of the Feature?
returning patients experience + upload sectionWhat pain points/suggestions does the office have?
The returning patients are unable to see their old answers when they fill out the forms. Dentrix used to allow them to see their old answers so there were things they didn't have to remember (for example, medications). The office is requesting a feature that allows returning customers view their previous answers.
The forms should be going to the medical history section of the specific patient's profile, not the documents center. Again, Dentrix has the ability to attach a form to the specific patient's profile. The office doesn't want to have to manually assign PDF's to a patient. -
2 votes
An error occurred while saving the comment What department are you in?
SupportWhich Feature does this pertain to?
User FunctionalityWhat area of the Feature?
LoginsWhat pain points/suggestions does the office have?
Actually, it's a pain point from Weave Security perspective.
There are a good number of offices that use 1 login for all or multiple users.
This is not secure and can cause problems with functionality.
We do recommend to offices that they have one unique login per user, but it's often rebuffed.
Is it possible to limit logins to 1 or 2 devices at a time? -
3 votes
An error occurred while saving the comment What department are you in?
OnboardingWhich Feature does this pertain to?
User FunctionalityWhat area of the Feature?
Weave Training CampWhat pain points/suggestions does the office have?
This office would like to know which of their users have completed Weave Training Camp and which haven't so that they can follow up and make sure everyone completes it.An error occurred while saving the comment What department are you in?
OnboardingWhich Feature does this pertain to?
User FunctionalityWhat area of the Feature?
Training Camp CompletionWhat pain points/suggestions does the office have?
The office would like to know which of their users have completed Weave Training Camp. Is there some way to let them know in the Weave Portal? -
2 votes
An error occurred while saving the comment What department are you in?
SupportWhich Feature does this pertain to?
Desktop AppWhat area of the Feature?
Lists (esp. quickfill)What pain points/suggestions does the office have?
They would like the ability to add tags for the quickfill list. They would like the ability to add tags for providers to help make the list more search/filter-able. They would like to add the tag when adding pt to the list.
What department are you in?
Support
Which Feature does this pertain to?
Scheduling Tab
What area of the Feature?
calendar view on mobile filtered by practitioner
What pain points/suggestions does the office have?
The way Weave filters Operatories for Nextech EHR is causing a few places in mobile and desktop versions of Weave hard to use.
Desktop.
1. Auto-reminders > Advanced Filters > Practitioners show up fine but Operatories are listed as a list of combinations of people and resources (machines available in the office for various procedures)
2. Schedule > Filter > Operatories are listed the same as in auto-reminders. That is, as a list of all possible combinations of people and resources.
Mobile.
1. Schedule > Filter by practitioner > Calendar View. Weave creates columns that are labeled as practitioner's first name (so multiple columns with the same label), the columns correspond to resources (machines available in the office for various procedures).
Office's first ask is to be able to view mobile schedule for a practitioners of choice in a list, without the columns. The second ask is to clean up the