Patient level settings for auto text
a way to mark which patients should be skipped and not send them an auto text.
Text preferences can now be updated in Weave, by patient/contact and by message type!
https://www.weavehelp.com/hc/en-us/articles/13890661579291
Best,
Matt Schultz
Weave Product Management
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Anonymous commented
Please allow offices to customize patient's recall reminders. Some of our patients do not want texts, emails, or both. We would like to be able to select how & if patients get reminders without having to move their information around in our software.
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Anonymous commented
Modify reminders per patient instead of an overall template. Some Patients only want one reminder others would like more. Would be great if we could modify per patient.
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Anonymous commented
Hello: I would like to be able to adjust how many text and email messages are sent out to an individual patient. I have some patient that do not want all the reminders, they just need one of them. I find that it is an all or nothing system. Please respond with suggestions for me. Thanks Pam/Dr Robert Saunders
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Anonymous commented
A lot of our patients have different preferances regarding confirmation text messages and email reminders. It would be nice to be able to individualize auto confirmations based on patient needs.
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Anonymous commented
It would be nice if we can disable text remdiners for patients who dont want to be texted.
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Jane Collins commented
On the text messaging reminders, have the ability to "block" an appointment from getting reminders. Sometimes we use our extra column for quickcall, or we wait to send reminders on some types of appts until the lab case is received.
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Anonymous commented
It would be nice to be able to customize by patient preferances on text message and email reminders, how many they get. There are some patients who want less and others want more.
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Jessie commented
Limit texts sent to patients. Give the ability to identify what texts to be sent to a patient.
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Lisa Robison commented
Honor patient contact preferences for manually texting. If a client says "do not text" then the manual texting featuer should be diabled for this client.