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Legacy Desktop App

How can we improve Weave's Legacy desktop application when we bring features to the new Weave application?

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22 results found

  1. Text Auto-reminder to take medication prior to appointment. (aka pre-med)

    We would like the ability to create a pre-appointment reminder to take their pre-appointment medication. We would especially like it to say what types of meds the patient needs to take.

    This would be different from advanced filters because it'd be triggered by the option "needs pre-med" in the PMS. including the potential for a variable of "medication" so they can list out something like "please remember to take [medication] 2 hours before your appointment"

    It would be great if you could find a way that your system would recognize patients that required a pre-med and then would send and…

    117 votes
    Added to Backlog  ·  22 comments  ·  Auto Email Reminders  ·  Admin →
    How important is this to you?

  2. Allow managers/owners access to team chat

    I think the weave app should have a feature that allows office managers/owners to view the team chat of any employee. While we love weave and initially loved the idea of the team chat as we thought it could help employees communicate business matters, we have run into some problems where the chatting feature is being misused by staff which goes against our office computer policies. Currently, there is no way to prove misuse. I think it would be great if owners/managers/admins had this capability. It is something we've already reached out to Weave to see if it could be…

    28 votes
    Added to Backlog  ·  5 comments  ·  Chat  ·  Admin →
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  3. LIVE CHAT via office website

    I am signing up for the BETA trial. I think it is great that widgets will be available on office website for patients to access for New patient contact. I would REALLLLY would like to see Weave advance into providing LIVE chat directly from websites for new patients.

    12 votes
    Added to Backlog  ·  3 comments  ·  Chat  ·  Admin →
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  4. Team Chat Pop Ups

    Hello! We would love something in the settings that allows us to view message contents in the desktop pop ups when someone types a message in the Team Chat. Right now, the pop up just says "Click here to view message" and you have to click on the pop up to read the message. Because we often have our hands occupied with other things, clicking on each message to see the intended recipient is very inconvenient.

    When patients message us through the Message tab, we can see the contents of those messages in the pop up. So, we'd just like…

    8 votes
    Added to Backlog  ·  0 comments  ·  Chat  ·  Admin →
    How important is this to you?

  5. Team Chat: Reply to a Thread

    for the Team Chat-- I wish there was an option to reply to certain messages within the team chat so that person knows we are responding to them specifically.

    7 votes
    5 comments  ·  Chat  ·  Admin →
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  6. Send the info requested for online scheduling to the office

    The current online scheduling system asks for a patients date of birth but does not send that date of birth to the office with the request. It would be nice to have all the patients information to get them scheduled.
    Can you add date of birth and insurance to the info requested and sent to the office?

    6 votes
    Added to Backlog  ·  0 comments  ·  Schedule  ·  Admin →
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  7. Dark Mode

    Offer a dark mode for Windows, iOS, and Android

    5 votes
    Added to Backlog  ·  0 comments  ·  Settings  ·  Admin →
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  8. Flag messages in team chat for reminders

    Please make a feature to be able to flag messages in team chat as a reminder to go back to for review

    4 votes
    0 comments  ·  Chat  ·  Admin →
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  9. More super admin ability to change user info

    Super admin should be able to edit all users information. For example changing names as different persons come in and out of the office. We have some generic emails we use for the front desk or office so team members don't have to use personal emails.

    None of this information shouldn't be able to be changed, Name, phone number, email.

    3 votes
    1 comment  ·  Settings  ·  Admin →
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  10. Chat Box Larger to Show More Text

    The chat box is too small! Please make us able to enlarge the Weave window to make the chat larger. When multiple team members message in a short period it's difficult to keep track of messages that have scrolled off screen. Please make the chat bigger or adjustable!!

    3 votes
    Added to Backlog  ·  0 comments  ·  Chat  ·  Admin →
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  11. Team Chat Patient Tag

    With Nextech's PracYakker communication, you can tag a patient in a chat message to another staff member, click on the tag and it will take you to the patient's chart. It would be great if somehow this could be done with Weave too.

    3 votes
    Added to Backlog  ·  0 comments  ·  Chat  ·  Admin →
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  12. Team Chat: Like or react with emojis

    We want to "Like" or react with an emoji to a specific message on the team chat lines.

    3 votes
    0 comments  ·  Chat  ·  Admin →
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  13. Send forms to multiple recipients

    Forms need to be more interactive, such as sending in bulk to patients. Right now you have to send each one individually which is not even close to being ideal. If i have to send a reminder to 40 patients it's way to time consuming. Also an app for i pad i hope is coming soon?? The goal with forms was to go as paperless as possible and we even purchased 4 new i pads that we can't use.

    3 votes
    Added to Backlog  ·  1 comment  ·  Forms  ·  Admin →
    How important is this to you?

  14. Delete Employee Chats not created by you

    It would super helpful as an ADMIN to be able to delete chats that you did not create and a way that you can remove rights to create new chats for employees. We have some employees chatting negative things about other employees and as Office Manager no way to stop it. Thanks!

    3 votes
    Added to Backlog  ·  0 comments  ·  Chat  ·  Admin →
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  15. search conversations or past days

    Be able to search past chat conversations by day and not having to scroll though each day. Example: my supervisor sent me a message in the chat box on December 22nd, 2023 and I now need that to go back to that specific day and look at the conversation and clarify it or say "this is what you said.". If I could separate conversations between people that are included in an "office chat" or be able to search conversations by the day, instead of having to scroll through each day when there is over a 100 messages between us in…

    2 votes
    Added to Backlog  ·  0 comments  ·  Chat  ·  Admin →
    How important is this to you?

  16. In the team chat, it would be great if there was a way to flag or mark messages to show the rest of the team that another team member has it

    In team chat, in would be great if there was a way to indicate that someone else is taking care of a particular message, such as, marking or flagging that particular message.

    2 votes
    Added to Backlog  ·  0 comments  ·  Chat  ·  Admin →
    How important is this to you?

  17. Team Chat: Multiple Chat Windows

    I think it would be helpful if there was an option to have multiple windows open at a time. For example, I'd like to be able to keep my team chat open while also having a client conversation in a separate window, rather than having to switch back and forth within the desktop app.

    2 votes
    Added to Backlog  ·  0 comments  ·  Chat  ·  Admin →
    How important is this to you?

  18. Team Chat: Edit Delete On Mobile App

    The ability to edit and delete messages on the mobile app similar to the desktop app.

    1 vote
    Added to Backlog  ·  0 comments  ·  Chat  ·  Admin →
    How important is this to you?

  19. Automated check in alerts

    Alerts that pop up on team chat when a patient checks in at the front so that the whole office knows they have arrived!

    1 vote
    0 comments  ·  Desktop Client  ·  Admin →
    How important is this to you?

  20. Vision Insurance

    Just curious if Weave could pull Vision Benefits for offices.

    1 vote
    Added to Backlog  ·  1 comment  ·  Integrations  ·  Admin →
    How important is this to you?
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