Compulink Integration using wrong Patient ID
When interfacing with Compulink software, the patient ID should be the patient account number, not the patient EHR number. You cannot perform a patient search using the EHR number. It is actually very difficult to find the patient EHR number as it is only accessible in the EXAM screen.
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Melissa Obrien commented
Using the COMPULINK EMR - if the patient ID could be the patient's ACCOUNT number NOT their EHR number that would be more helpful. That way, if we have 6 John Doe's, we know which one is which.