Add Pet Name to manual message templates
1
vote
AdminMatt Schultz
(Group Product Manager, Weave)
shared this idea
This is now available on the Weave desktop app! Enjoy!
Please reach out with any additional feedback on this topic.
Matt Schultz
Weave Product Management
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Kaitlin
commented
Currently, the "Pet Name" and "Pets' Names" tags are available in the legacy app, but not the new app. When importing templates that have one of those tags from the legacy app to the new app, it replaces the tag with a plain-text "{pet_name}," which the staff has to go in and manually replace each time the text a client. Sometimes that gets missed, which is embarrassing for the practice.
Since we've been told that Weave will soon be discontinuing the legacy app, it's vital that this be updated in the new app so that all of Weave's veterinary clients aren't inconvenienced.