Emojis in Bulk Texts: Encode for Space and Engagement Boost
*Product Improvements
*What department are you in?
* Support
*Which Feature does this pertain to?
* Messaging
*What area of the Feature?
* Bulk texts
*What pain points/suggestions does the office have?
* They're unable to use emojis, if these were encoded as characters then it would give them more space and increase engagement.
2
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Mary Anderson
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