Legacy Desktop App
81 results found
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scheduling
We are current using the application for our clients to request appointments online. Right now, Weave only allows a client to request 3 specific times for their appointment at our chosen increments. This leads to a lot of appointments being requested that are not available on our schedule. Since Avimark does not have Weave integration at this time, it would be much easier to have clients request a date and a range of times that would work for them. This way we won't have to constantly reach out to them if their chosen times do not work.
2 votes -
Weave Schedule View
It would be helpful for Weave to follow the order of the schedule from our practice management software. Currently, Weave has it's own order, which can be a little disconcerting when looking at the schedule. In addition, our doctors run two chairs and the chairs are next to each other in our practice management schedule, but they are on the far left and far right sides in Weave. That means the doctors have to scroll back and forth to see their full schedule when looking at the Weave app.
2 votes -
Save the Date option for Cloud9 Software
Currently there is not a Save the Date option for Cloud9 software. Is this something that could potentially come down the line for this software. A lot of our patients like to add the appt date and time to their calendars as soon as the appt is made. This feature would greatly help with this.
2 votes -
show events blocks in the schedule on the app
We use Dentrix. The mobile app should show events and lunch blocks in the schedule on the mobile app. Right now it just looks like an opening. there is no way for someone looking at the app to see that an appt is blocked for something other than a patient.
2 votes -
Canceled appointments
Need Crystal PM to be able to map canceled status for appointments
2 votes -
Online Scheduler
Hi! We are currently working with Compulink EHR and it has stopped communicating with Weave. For example, Weave's online scheduler is showing every appointment time available for patients to request; however, we have a full schedule of patients and these time slots are no longer available. We are hoping that once a patient schedules an appointment that Weave will take away these times as "available" so patients are not requesting these specific times and being disappointed when the times are not available!
2 votes -
Online scheduler
The online scheduler does not work properly for our office, the tier 2 team suggested we put in a request for a feature so that the availability of the hygienist shows when as well as the doctor, so the sync needs to be changed from Open Dental to Weave
2 votes -
Include all Appointment Times for Patient
Currently only 1 appointment reminder is sent out to a patient per day. This may not include all their appointment times. Sometimes it only sends the later appointment and people forgot they made an earlier one so they miss it. Offices would love to see a drag and drop TIMES tile for the individual text template.
2 votes -
print schedule
It would be nice to be able to print the schedule list
2 votes -
Broken hygiene appointment fill in
Lighthouse has a great feature that automatically generates a patient list (off of continuing care) for contact to fill in broken hygiene appointments. It is a fantastic feature that makes filling hygiene openings very efficient.
2 votes -
More info on Appointment Requests
It would be very helpful if we had a tab on appointment requests for patients to input additional information, other than their phone number and email address. If we had a tab where patients could input what insurance they have, we could avoid cancelling appointments, and scheduling errors.
2 votes -
Appointment details integrate with Avimark
We love that the schedule shows the appointment times and practitioner but we really need it to show the appointment notes as well. Example - recheck, puppy vaccines, spay, etc.
2 votes -
Quick fill needs
I just got the training on Quick fill list, I have a suggestion regarding this, when you have multiple providers and length of time frames for treatments this really doesn't work. If there was a way to put which room and time units needed it would help tremendously. It would pull the correct info on openings.
2 votes -
Schedule Request Icon on Mobile App
We need a Request icon on the mobile app like there is on the Desktop app. If a patient schedules an appointment on our website widget, we get a notification on the desktop. However, if it is during the weekend or we are away from the office, we miss the schedule request because it does not show up on the mobile app and we lose the patient because they have already found someone else who answered before we could. PLEASE include the Request Icon on the mobile app so we can answer potential patients quickly. Thanks
2 votes -
Officemate Web Assistant Integration
Hi there, this feedback is regarding the integration between Officemate PMS and Weave Web Assistant. First off, thank you very much for integrating these two softwares. The syncing is very helpful, greatly appreciate it! The only issue our office is running into is sometimes some of the blocks on our Officemate schedule still shows up as available on the Weave scheduler. On Officemate, we usually just block times off with "Non-patient appointments." Do we have to change our schedule blocking to schedule exceptions or something similar to that? Or is there a way for Weave to read the Non-patient appointments…
2 votes -
Cancel Confirmation for the day.
Ok, I would like to suggest that we are able to go into the schedule in Weave for a specific day and select a specific provider and then click a button that says not to confirm that days appointments. This is great for when a provider need to reschedule the day due to vacations etc.
2 votes -
Schedule View
We really like the schedule view in the mobile app. We could like to be able to see that view in the desktop app as well.
2 votes -
Integration with Cornerstone appt types
Please integrate Cornerstone appointment types (reasons for visit) with Appointment types in Weave.
2 votes -
Allow events to show up on desktop app and app, not just appointments
We would like events to show up on the app. Like staff meeting or UDA convention. Currently only appointments show up.
1 vote -
Schedule filtering
The new Weave experience Schedule Is to convoluted all our patients end up on the Doctor Schedule only. I know this is an issue with How Weave pulls from Open dental but I liked the Way that the Legacy app would sort the Schedules. our Hyg schedules are always empty now since they only go in to the Dr Schedules on the new weave experience. and the Only work around I found make more work for our office to Do billing. this makes me even more Hesitant to ever Open online Scheduling for our office.
1 vote
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