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Legacy Desktop App

How can we improve Weave's Legacy desktop application when we bring features to the new Weave application?

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81 results found

  1. Online Scheduling Demographic Additions

    Having online appointment requests enter date of birth, address, and insurance when scheduling

    18 votes
    Started  ·  5 comments  ·  Schedule  ·  Admin →
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  2. Modify Online Booking / Scheduling

    2 things:

    1- Be able to modify the layout, texts, and add more personalization to the online booking page. (Such as our company logo)

    2- Have an option for Spanish speaking patients to be able to book online as well.

    9 votes
    1 comment  ·  Schedule  ·  Admin →
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  3. online scheduling

    Weave is connected with our Website so that patients can request appointments. It's becoming a nightmare that unfortunately, I don't know who to connect with to get it rectified. It seems to be showing days that we're closed as well as times that are not available at all and we're having to deal with angry patients. I'd love to get some help on this issue but I have no idea who to talk to since you don't give phone numbers. Help please?
    Thank you! Rebecca

    9 votes
    Started  ·  3 comments  ·  Schedule  ·  Admin →
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  4. Confirmed via Weave

    When patients confirm via weave, notate in appt "confirmed via weave"

    7 votes
    1 comment  ·  Schedule  ·  Admin →
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  5. Send the info requested for online scheduling to the office

    The current online scheduling system asks for a patients date of birth but does not send that date of birth to the office with the request. It would be nice to have all the patients information to get them scheduled.
    Can you add date of birth and insurance to the info requested and sent to the office?

    6 votes
    Added to Backlog  ·  0 comments  ·  Schedule  ·  Admin →
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  6. Online Scheduling Improvement

    The recall functionality as it currently exists in Weave is lacking. Having recall reminders sent via text or email, but without a fully functional scheduling link is very inferior to other vendor options. A fully functional scheduling feature would be able to look into RevolutionEHR for actual open slots, allow the patient to choose a slot, then write back into RevolutionEHR to fill the slot.

    Please consider adding this feature in the near future. Currently we are using a different vendor for those services.

    Thanks.

    6 votes
    1 comment  ·  Schedule  ·  Admin →
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  7. appt reminder for unique appointment

    We have one appointment each day that requires a unique appointment reminder. The patient needs to arrive 1hr 10 mins earlier than the actual time. We have tried to create our own reminder with the advanced filters however there are so many combinations for this appointment the list in the advanced filters has 100+ appointments and we are constantly adding more. Is is possible for weave to use just 3 characters in the appointment descriptor line versus the whole line when sending out a appointment reminder? We can identify our unique appointment with a certain code at the beginning of…

    6 votes
    0 comments  ·  Schedule  ·  Admin →
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  8. Online Scheduling...Eaglesoft.

    Please have the online scheduling identify "open" operatories in Eaglesoft not every operatory in the system. Without this feature online scheduling is useless to our office because the scheduler shows every opeatory available even though it is not available in Eaglesoft.

    5 votes
    3 comments  ·  Schedule  ·  Admin →
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  9. schedule

    It would be great to be able to do scheduling through Weave and have a schedule we could block of existing appointments. For those who aren't integrated - or even at least block off times since schedules change week to week for all providers. Every other Saturday, etc.

    4 votes
    1 comment  ·  Schedule  ·  Admin →
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  10. online scheduling Eaglesoft is useless

    As currently functioning, online scheduling is useless. It doesn't not sync with Eaglesoft to show available appts. Please do a temp fix that will show all appts are open so patients can at least have an option to schedule.

    4 votes
    3 comments  ·  Schedule  ·  Admin →
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  11. Employee Schedule

    It would be great to have an employee calendar that we can all make changes to in order to track who is working which days. That way if a trade is needed or a replacement is needed it can be posted or our office manager can be notified of a change in the daily schedule of employees. This would be super helpful for vacations as well.

    4 votes
    Request Received  ·  0 comments  ·  Schedule  ·  Admin →
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  12. Update schedule when a patient reschedules no matter how you reschedule it

    We have Dolphin and it would be nice anytime you reschedule an appointment that it updates the schedule even if you don't cancel it first then reschedule. Right now we click reschedule or click and drag the patient into a new spot because it is convenient, but frustrating that the schedule still shows them in that spot because we did not physically cancel the appointment first. So the schedule shows we have 73 patients for the day, when in reality we have 61. Things now a days are about convenience and ease. It would be really nice not matter what…

    3 votes
    1 comment  ·  Schedule  ·  Admin →
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  13. Schedule on App

    When working on the schedule on the app, it would be best after clicking on a pt name, texting/calling them, and then going back to the schedule, to return to the same time on the schedule you are working on rather than it defaulting to the start of the day. Waste of time scrolling back to the time you need to work on.

    3 votes
    0 comments  ·  Schedule  ·  Admin →
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  14. scheduling

    Make it more clear that the client is filling out the Patient (Pet) information when scheduling. 9/10 of our online scheduling requests fill out their own information instead of pet's information where it says "patient".

    3 votes
    1 comment  ·  Schedule  ·  Admin →
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  15. Online Scheduling

    we want the online scheduler to recognize the availability on the operatories, it is how we delegate and differenciate appointments to our providers outside of marking the provider name on the appointment; which seems to be confusing your system. Operatories would make this process way easier and more efficient

    3 votes
    0 comments  ·  Schedule  ·  Admin →
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  16. Online Scheduling Analytics

    Please add analytics and have them tied to emailing the office. For example: they'd like analytics based around Scheduling requests from Online Scheduling, or when someone clicks on the online scheduler, etc.

    3 votes
    0 comments  ·  Schedule  ·  Admin →
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  17. Online scheduling request for DOB should also come through on the request

    Weave already asks for the patient's DOB when they are requesting the appointment online, however it does not transfer that information to us when we receive the request. That prompts us to ask the patient AGAIN which, oddly enough, the patient doesn't like!

    3 votes
    1 comment  ·  Schedule  ·  Admin →
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  18. print schedule

    It would be nice to be able to print the schedule list

    3 votes
    0 comments  ·  Schedule  ·  Admin →
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  19. Online Scheduling for non-integrated Practices

    Let practices that are not integrated be able to just open the blocks they want available to the patients. Then when a patient schedules and the appt is confirmed by the office they can add it to their PM system.

    2 votes
    0 comments  ·  Schedule  ·  Admin →
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  20. Correctly integrate the Dentrix schedule to reflect on the online schedule through weave

    Right now the online schedule tab does not work properly - in the sense that patients do not see the correct open spots that are in the schedule. They see that we have the whole day open. If it were a restaurant, you would know - ok, 10:00am is the only time I can schedule for breakfast. The way that it is now, the online schedule is not a reflection of the available slots in Dentrix. Please fix this so that we can use the nice option that we are paying for and that Patients will find useful.

    2 votes
    0 comments  ·  Schedule  ·  Admin →
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