Legacy Desktop App
83 results found
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Increase application window size
The limit on the size you can make the application is quite frustrating at times. It would be nice to be able to increase the size to equal screen height.
1 vote -
Not log us out so quick
The desktop dashboard seems to log us out pretty quickly. It would be nice if it were to keep us logged in longer. It takes us longer to check a patient in when we are trying to find their paperwork.
1 vote -
Explain Grey bubble in patient profile
The grey bubble in the patient profile does not explain why we can't message a patient. If we could perhaps get an "i" over the bubble then hover and see a message like "this patient has no number" or "Please contact support via 18885795668" that would be much more helpful.
1 vote -
Chromebook
It would be so helpful if the Weave desktop app was compatible with Chromebook!! Not being able to utilize the desktop app makes it very hard to utilize the software. It would be a tremendous help in our practice.
1 vote -
Calendar/notes
To have personal Calendar on Weave desktop app to be able to put in appointments or upcoming events. Also would like a "notes" bubble for us to put in needed info by each login
1 vote -
text write backs to emr - have text conversations in patient note history
text write backs to emr - have text conversations in patient note history
1 vote -
Recall email for Patient requesting appointment give more information
We need more information when a patient clicks the button in automated recall messages to quickly determine which patient has requested to be contacted to schedule an appointment. At the moment, we only get a first and last name. But we have quite a few John Smiths, so having the phone or email in addition to the name would be very helpful!
1 vote -
Move/Choose the location of the Weave Pop-Up
Right now, when Weave pops up -on my screen, it blocks the x box and other features of Cornerstone that I need to access. I find myself quickly ignoring the feature so I can access Cornerstone information and get the appointment set, ect.
1 vote -
We need the ability to add photos to patient profiles, even if they were imported with our software.
We need the ability to add photos to patient profiles, even if they were imported with our software.
1 vote -
Weave Portal - Safari Compatibility
The new Weave Portal does not work on Safari anymore, and we cannot access the old portal either. Can we please update the portal so that it is compatible with Safari? Thank you.
1 vote -
Custom Confirmation Page for the Online Scheduler
When running ad campaigns, we'd like a custom confirmation page (URL) after the prospect fills out the form or text on the online scheduler. This will give us better conversion data for our campaigns.
1 vote -
User role with limited access to Reviews section of the desktop app
Creation of a user role without access to the reviews section of the desktop app for office staff such as front desk employees
1 vote -
Weave Buttons
Be able to rearrange or "hide" app buttons not in use
1 vote -
Organize buttons
Would like to be able to rearrange the "buttons" on the desktop app. Would like to "hide" or disable ones we dont use per employee login
1 vote -
Save us time
Please save us time. You could have used the same login instead of asking me create a new login.
Also I don't want to delete patients from the quick fill list one b one. If I want to clear the whole list I want to be able to do it in one click.
Also I would love to have more than 2 custom messages.
Thanks!
1 vote -
Have Desktop app clear cache regularly on its own
I've noticed that clearing the cache seems to be the recommendation for several recently-reported problems. Maybe that should be something that happens automatically every so often, so it doesn't have to be done manually(?). (Idea as given by client)
1 vote -
Option to Remove Birthday Requirement for Text 2 Pay Attachments
We are a veterinary hopital and we don't typically capture the owner's birthday. However, when sending a text 2 pay request we would like to include the invoice. Your support suggested I just send an additional message with an attachment. However, the attachment would be a PDF and that is not an available type for messaging.
1 vote -
messages that only apply to Admins
Updates that are only for Admins should ONLY appear on Admins computers. It really gets some employees upset when they can't do some things that they think they 'should' be able to do.
1 voteWe are currently working on a more advanced user role system that will allow you to grant access to specific features per user. Please look out for this in the coming year!
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Pay Overdue Bills in Portal
Several offices have asked for an option to have a place in the portal to pay overdue invoices, instead of having to call in to have us manually run them, or wait for them to autoprocess.
1 vote -
Filters For Desktop App Messages Section
For each outbound message type (i.e. Appointment Reminders, Recall Reminders, Eyewear Reminders) insert a code to flag the message.
For instance, "Hello John, this is Doctor's Office reminding you of your appointment... Type YES to confirm or RESCHEDULE if you need to change your appointment (C:X123)"
Then, create a Gmail like filter for messages that allows you to filter or filter out where last outbound message contained (C:X123).
OR
A filter that would automatically associate (C:X123) to Appointment Reminders.
We only want to see truly "actionable" messages.
If they respond with YES to "Type YES to confirm your appointment" and…
1 vote
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