AI chatbot
For businesses like mine who have large amounts of customers (in my case patients) it would be very helpful to have an AI chatbot answer some questions which can quite honestly be either googled or referred to our website. Most of the time, its questions like, "Do you offer XYZ services" I believe most people often assume it is a computer answering these questions. I'm thinking something like DoorDash. If you have an issue with DoorDash, they send you to a chat screen and there, you can select certain options it might be able to assist you with. So I thought maybe if someone is asking " Do you offer XYZ services" It could be nice to have an AI say something like, "It looks like you're in need of assistance. Would you like a) Listed services we offer b) Listed insurances we accept c) Help navigating the website etc." Maybe it just provides specified links to whatever page they need? Anyway, that's an idea, I know I would like that and would certainly pay extra to include it in our package. There are of course services out there like this already but it would be nice if it could integrate with Weave messaging