It would be very helpful if there was one area under phones where we could see ALL extensions at one time and the status of that extension, in use (red), available (green), DND (yellow), etc. The we would know which team member is truly available to take a call,
It would be very helpful if there was one area under phones where we could see ALL extensions at one time and the status of that extension, in use (red), available (green), DND (yellow), etc. The we would know which team member is truly available to take a call,