It is great that the phone calls can be recorded, but accessing these calls after a period of time has passed is difficult in that you have to scroll down through the call list to find the date/call of interest. If a month has passed this is very difficult, if not impossible (the system will send you back to the top/most recent when a phone call comes in). I see that it has already been recommended that the phone log be searchable by date, etc.... I would also be helpfull to be able to search by patients phone number.
Anonymous
It is great that the phone calls can be recorded, but accessing these calls after a period of time has passed is difficult in that you have to scroll down through the call list to find the date/call of interest. If a month has passed this is very difficult, if not impossible (the system will send you back to the top/most recent when a phone call comes in). I see that it has already been recommended that the phone log be searchable by date, etc.... I would also be helpfull to be able to search by patients phone number.