The way we have our phones set up is we use the general voicemail box as our clinic's prescription refill line. Yesterday we turned on our text missed call feature. What we are noticing is that every client that calls and selects to leave a voicemail to refill a prescription has been receiving that missed phone call text. Is there a way we can set up our system to not send a missed call text if the client leaves a voicemail period?
Anonymous
The way we have our phones set up is we use the general voicemail box as our clinic's prescription refill line. Yesterday we turned on our text missed call feature. What we are noticing is that every client that calls and selects to leave a voicemail to refill a prescription has been receiving that missed phone call text. Is there a way we can set up our system to not send a missed call text if the client leaves a voicemail period?