Anonymous

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    Started  ·  100 comments  ·  Desktop App » Text Messaging  ·  Flag idea as inappropriate…  ·  Admin →

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    Anonymous commented  · 

    Good morning, I have some suggestions.
    1. More ring tone variety, they all sound similar.
    2. Ability to change the titles for the text templates. None of the current templates reflect what we are doing at our hospital so it's useless for us to use at this time.
    3. Adding more templates so we can utilize the text feature more. We are partnered with PetDesk currently but would like to streamline more with Weave. My suggestion would be to model your platform more like PetDesk as it's incredibly user friendly, lots of features and easy troubleshooting.
    4. Integrating with EzyVet. We will be transitioning to EzyVet next week and if Weave was integrated, it would be magical.
    5. I realize you are busy, we are a busy practice so I know the challenges. However, the wait times I have experienced when calling into Weave are unlike any I have encountered other than the IRS and maybe the DMV. It isn't always quick to do the chat help option either.
    6. Everyone is always very pleasant to speak with, please keep that up!
    Thank you. - Candice

    Anonymous supported this idea  · 

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