Alissa See Company/Practice Name

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  1. 38 votes

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    Planned  ·  15 comments  ·  Desktop App » Reviews  ·  Flag idea as inappropriate…  ·  Admin →

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    Alissa See Company/Practice Name commented  · 

    If our patient no-shows their appointment, they are still receiving the REVIEW YOUR APPOINTMENT text from Weave. I was told from support you must mark them canceled or rescheduled an hour before the appointment to not receive this text. How could we do that an hour before? It makes our office look incompetent to ask for a review when they didn't make their appointment.

    Alissa See Company/Practice Name supported this idea  · 
  2. 109 votes

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    Added to Backlog  ·  42 comments  ·  Desktop App  ·  Flag idea as inappropriate…  ·  Admin →

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    Alissa See Company/Practice Name commented  · 

    The staff would like the phones to have a separate ringtone when a patient is put on hold and after a period of time, that line rings again, because if another staff retrieves that call without knowing that the first staff member put at patient on hold, our office doesn’t look competent to the patient when they have to explain things all over again to someone else

    Alissa See Company/Practice Name supported this idea  · 
  3. 1 vote

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    Alissa See Company/Practice Name shared this idea  · 
  4. 1 vote

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    0 comments  ·  Desktop App » Phones  ·  Flag idea as inappropriate…  ·  Admin →

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