When doing a refund, we have to go to the day the original payment was processed to do the refund. Then when we go to the date the actual refund was processed it does not show up on the reports for that day (Since it was on a past date). This makes it very difficult to keep track of our daily totals and running reports. Everything is always off and their is no indication that even a refund was even processed. Running reports and closing the day is very important. Processing a refund on a passed date does not make any sense. As the refund did not actually happen on that passed date.
When doing a refund, we have to go to the day the original payment was processed to do the refund. Then when we go to the date the actual refund was processed it does not show up on the reports for that day (Since it was on a past date). This makes it very difficult to keep track of our daily totals and running reports. Everything is always off and their is no indication that even a refund was even processed. Running reports and closing the day is very important. Processing a refund on a passed date does not make any sense. As the refund did not actually happen on that passed date.