Skip to content

Ed IT

My feedback

1 result found

  1. 44 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    Started  ·  13 comments  ·  Weave Portal  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
    Ed IT supported this idea  · 
    An error occurred while saving the comment
    Ed IT commented  · 

    It would be incredibly helpful if the developers could add a feature within the Admin Portal > Message Queue where users could highlight specific queued messages and choose to cancel/not send them instead of just turning off the general same-day appointment reminders. Because of the specific time needed for certain appts. outside the standard time set for procedures, we had left some appointments on our calendar to preserve the apt. setup needed until we could get them rescheduled. However, before we got in this morning, Weave started sending out automated messages which confused the patients we had reached out to last night to inform them we would need to reschedule.

Feedback and Knowledge Base