Kelcey

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    19 comments  ·  Desktop App » Text Messaging  ·  Flag idea as inappropriate…  ·  Admin →

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    Kelcey supported this idea  · 
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    Kelcey commented  · 

    It would be helpful if Weave would recognize two mobile numbers on an account. For example, I work at a vet clinic so our patients are cats or dogs - most accounts have two mobile numbers, one for the pet-dad and one for the pet-mom. If pet-mom drops off (and her number is the primary number), but wants us to contact pet-dad (secondary number) when we are done with the appointment, Weave only recognizes the primary number on the account and we are unable to text the secondary number from our desktop. The solution right now would be to create two accounts per patient so both accounts get pulled to Weave, but it would be easier if Weave would just recognize that there are two mobile numbers on one account and we could just choose which number to text for that patient. Or if we could just type any number in a "new message" and send a text without having to set up an account for that number.

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