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Kelley Davis

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  1. Analytics Missed Calls vs Abandoned Calls

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    4 comments  ·  Desktop App » Analytics  ·  Admin →
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    Kelley Davis commented  · 

    Hello, When reading our analytics and missed calls, It looks like Weave counts missed calls at times our practice is not accepting calls. For example, So far this month our missed calls are mostly at 7am when the practice is not open for business. It seems inaccurate to calculate the missed calls based on a time that we are not even in the building. It would be nice to customize Weave to show analytics for during business hours only.

    Kelley Davis supported this idea  · 

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