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Nikki Castorela

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  1. 37 votes

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    Nikki Castorela commented  · 

    We agree! The marketing and emails are terrible. I don't understand why there are no options to be able to 1. insert a patient's name, to personalize the email. 2. Send a campaign out to newly scheduled appointments, automatically. 3. The Headline text is ugly and unnecessary. 4. The ability to add hyperlinks, such as Facebook, or even a button where they request a phone call regarding their appointment. 5. Overall customizing of the emails doesn't exist.
    We are very sad that this is such a downfall of Weave and have also considered leaving because of it.

    Nikki Castorela supported this idea  · 
  2. 2 votes

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    1 comment  ·  Desktop App  ·  Admin →
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    Request Received  ·  sean.foster responded

    Thank you for submitting your feedback!


    We have seen your feedback, and have taken it into consideration. If we have any additional questions, concerns, or updates; those that are responsible for your particular request will contact you.


    Again, thank you for taking the time to help us make our products better.


    If you need help with any issues immediately, I would recommend reaching out to our support team at:


    www.weavehelp.com.


    Thank you, and we look forward to working with you in the future.


    -Your Friends at Weave.

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    Nikki Castorela commented  · 

    Yes! I would like to second this.

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