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Grace Rudersdorf

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    Grace Rudersdorf commented  · 

    This is the idea: we pre-record a handful of standard messages - new patient welcome message, happy birthday message, appointment reminder calls, post op calls (the kind of message that my staff leave 40+ times a day right now).
    Then whichever patients need to be called you just click a button and those messages get dropped directly into the patient's voicemail inbox. Their phone doesn't ring. Our message gets delivered, and it simply looks like they missed our call. I know we could simply text them but I think a voicemail is more personal. This would save us HOURS every day!!!!!!

    Grace Rudersdorf supported this idea  · 

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