Right now when we park a client and someone else answers it does not show who was on hold on weave or on the phone and we have to ask all over again which takes us back to the method we had before weave.
I'd also like to be able to see how many clients and their names when theyre on hold in our call queue
Right now when we park a client and someone else answers it does not show who was on hold on weave or on the phone and we have to ask all over again which takes us back to the method we had before weave.
I'd also like to be able to see how many clients and their names when theyre on hold in our call queue