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Heather Santoro

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  1. Missed Call Analytics only for open business hours

    20 votes

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    3 comments  ·  Desktop App » Analytics  ·  Admin →
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    Heather Santoro commented  · 

    We really need this! Right now we have to manually do the math by subtracting the calls that came in before or after business hours, and dividing that by the total # of incoming calls. A filter on these analytics would save us a lot of time, and be MUCH more accurate for your customers to analyze missed calls.

    Heather Santoro supported this idea  · 

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