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Christina Greene

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  1. Better Audience segmentation for email campaigns

    19 votes

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    4 comments  ·  Weave Portal » Marketing  ·  Admin →
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    Request Received  ·  sean.foster responded

    Thank you for submitting your feedback!

    We have seen your feedback, and have taken it into consideration. If we have any additional questions, concerns, or updates; those that are responsible for your particular request will contact you.

    Again, thank you for taking the time to help us make our products better.

    If you need help with any issues immediately, I would recommend reaching out to our support team at:

    www.weavehelp.com.

    Thank you, and we look forward to working with you in the future.

    -Your Friends at Weave.

    Christina Greene supported this idea  · 
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    Christina Greene commented  · 

    The campaign feature has a lot of issues. I really want to use the campaign feature as a way to contact patients via email and phone (right now only email is an option). In addition, every single time I set up a campaign, want to exclude everyone who already has a hygiene appt. I have tried a million ways to make that happen, but it seems that patients that already have appts are still getting the emails and it is confusing.

    There needs to be an option to exclude all patients with future appointments that are 6 months and even 1 year in advance. Right now the farthest out it lets you exclude is the next 30 days.

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