I work in a dental office that has two doctors. When they are on call, they take call for one to two months at a time. Right now I have to remember to do voicemail override for the new doctor that is on call this month. This is really not convenient and easy to forget! We are not an office that would benefit from the phone tree as we do not want our patients to have to press buttons to get to a person or to realize they may now have the doctors personal cell #. My idea is that you all have an "Edit" button where I can just edit the "after hours recording" each time the doctor on call changes month to month. It would be SO convenient to just hit "edit" change the recording and save. Thank you for the opportunity to share my idea. Rhonda Riker, Office Manager 757-486-4469
I work in a dental office that has two doctors. When they are on call, they take call for one to two months at a time. Right now I have to remember to do voicemail override for the new doctor that is on call this month. This is really not convenient and easy to forget! We are not an office that would benefit from the phone tree as we do not want our patients to have to press buttons to get to a person or to realize they may now have the doctors personal cell #. My idea is that you all have an "Edit" button where I can just edit the "after hours recording" each time the doctor on call changes month to month. It would be SO convenient to just hit "edit" change the recording and save. Thank you for the opportunity to share my idea. Rhonda Riker, Office Manager 757-486-4469