We are having an issue with text reminders for Tuesday appointments.... we have monday thru friday checked for reminders to be sent and Tuesday reminders are sent out on monday 2x...once as a 2 day reminder which is not ok as its only 1 day and the 2nd text reminder same day as a not confirmed 1 day prior..... Tuesday reminders should go out on Friday along with Monday reminder. How do we get this fixed?
We are having an issue with text reminders for Tuesday appointments.... we have monday thru friday checked for reminders to be sent and Tuesday reminders are sent out on monday 2x...once as a 2 day reminder which is not ok as its only 1 day and the 2nd text reminder same day as a not confirmed 1 day prior..... Tuesday reminders should go out on Friday along with Monday reminder. How do we get this fixed?