the SMS template should be customizable and set to be edited so it is not the standard one you all select of "please fill out these forms at your earliest convenience" for operational purposes we have found more success with form compliance when the verbiage is different with our patients versus hearing the word "forms" it becomes a dreaded task they wish not to complete. The fact that the link is unique and the verbiage in the sms text
the SMS template should be customizable and set to be edited so it is not the standard one you all select of "please fill out these forms at your earliest convenience" for operational purposes we have found more success with form compliance when the verbiage is different with our patients versus hearing the word "forms" it becomes a dreaded task they wish not to complete. The fact that the link is unique and the verbiage in the sms text