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1. Call Reporting by User

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   2 comments  ·  Legacy Desktop App » Phones  ·  Delete…  ·  Admin →
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   Margaux Oldfield commented  ·  Feb 14, 2023  ·  Edit…  ·  Delete…

   Being able to generate a report that shows average hold times by the user would be a great tool to utilize when analyzing the service we give over the phone.

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   Margaux Oldfield supported this idea  ·  Feb 14, 2023