Currently, the only option to update the patient contact information is to upload a CSV with the updated patient information along with all of the other patients who do not need updating. This is frustrating, especially if you are adding new patient information daily or have multiple patients within foster care whose contact information could be changing all of the time. It's my understanding that when the information is re-uploaded, we could even loose all of the past contact we had with that patient so we can't reference past conversations.
The proposed solution would be to allow users to update patient contact info directly from the Weave desktop app and to allow adding new patients this way instead of having to upload a CSV document daily (maybe even multiple times per day, depending on your volume of new patients).
Currently, the only option to update the patient contact information is to upload a CSV with the updated patient information along with all of the other patients who do not need updating. This is frustrating, especially if you are adding new patient information daily or have multiple patients within foster care whose contact information could be changing all of the time. It's my understanding that when the information is re-uploaded, we could even loose all of the past contact we had with that patient so we can't reference past conversations.
The proposed solution would be to allow users to update patient contact info directly from the Weave desktop app and to allow adding new patients this way instead of having to upload a CSV document daily (maybe even multiple times per day, depending on your volume of new patients).