Hello! When we get here on Monday, we manually send messages to patients who are unconfirmed on Wednesday, Thursday, and Friday's schedule. A simple message that asks if we can confirm those appointments. On Thursday, we manually message unconfirmed patients for Monday. On Friday, we message Tuesday. We do this so we can keep our schedule clear of patients who wish to reschedule and have plenty of time to fill those spaces with patients on the waiting list. It would be lovely to eliminate that manual process entirely and have this automatically trigger to happen on these particular days. Sayyy. maybe around 8:30 or so. Thanks! In a nutshell, we need a customizable builder for automated communications :D
Ashley W
Hello! When we get here on Monday, we manually send messages to patients who are unconfirmed on Wednesday, Thursday, and Friday's schedule. A simple message that asks if we can confirm those appointments. On Thursday, we manually message unconfirmed patients for Monday. On Friday, we message Tuesday. We do this so we can keep our schedule clear of patients who wish to reschedule and have plenty of time to fill those spaces with patients on the waiting list. It would be lovely to eliminate that manual process entirely and have this automatically trigger to happen on these particular days. Sayyy. maybe around 8:30 or so. Thanks! In a nutshell, we need a customizable builder for automated communications :D