Karen White

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  1. Call ID to appear when taken off hold

    25 votes
    Request Received  ·  9 comments  ·  Legacy Desktop App » Phones  ·  Admin →
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    Karen White commented  · 

    When placing a call on "Park"- we'd like if the caller ID stayed visible on the screen. With multiple people answering the phone lines & placing the caller on hold, it's just too hard to figure out, where your call was. Often we end up picking up the wrong line & having to explain that to the client. Wastes time & usually aggravates the client. Thanks

    Karen White supported this idea  · 

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