I am wondering if it is possible to get the forwarding feature added to the call queues much like the call groups. For example, in call groups I can setup a forwarding number that will ring an outside line while ringing all the other weave users at the same time. This functionality is not available on a call queue however. I have tried a work around by assigning a device to the queue and completed the call forwarding from the device level but the outside line never receives the call.
I am wondering if it is possible to get the forwarding feature added to the call queues much like the call groups. For example, in call groups I can setup a forwarding number that will ring an outside line while ringing all the other weave users at the same time. This functionality is not available on a call queue however. I have tried a work around by assigning a device to the queue and completed the call forwarding from the device level but the outside line never receives the call.