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Drew Mullen

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  1. Route marketing emails through the customer's email domain

    3 votes

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    Started  ·  2 comments  ·  Weave Portal » Marketing  ·  Admin →
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    Drew Mullen shared this idea  · 

  2. Email marketing needs more customization options

    43 votes

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    Request Received  ·  23 comments  ·  Weave Portal » Marketing  ·  Admin →
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    Drew Mullen supported this idea  · 
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    Drew Mullen commented  · 

    Weave absolutely must allow for mass marketing emails to be sent from an email address owned by the customer. Mass marketing is one of the primary reasons we purchased this solution, however, nearly 100% of the emails go directly to the recipient's SPAM/JUNK folder. The generic "no-reply" email address Weave sends marketing emails from completely destroys the usability of this feature, because the vast majority of email platforms will immediately categorize these emails as spam. Unless Weave is able to change the email address these mass emails come from, the feature is basically useless. Marketing emails should be able to routed through the customer's domain - many competing technologies do exactly this. I would go as far as to say Weave is committing false advertising about this feature; it is literal "junk" the way it works today.

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