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Sandy

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  1. Automated phone call reminders

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    Added to Backlog  ·  28 comments  ·  Desktop App  ·  Admin →
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    Sandy commented  · 

    We are a large practice that has switched over to Weave and we love it but it is lacking greatly in one area- calls to patients. We are now having to have our admin team call all of our patients who do not text or email. This has become a big problem for our office as we do not have the time to call all of these patients. I and the doctor are hoping that Weave will implement this soon. Many other companies offer both the texting/email AND the automated calls. Weave please help us and get this feature soon!!

    Sandy supported this idea  · 
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    Sandy commented  · 

    We would LOVE it if Weave could place "robo" calls to our patients who do not text or email. We have several older patients who do not do either and need to have a call as a reminder. This has become a huge burden for our front desk staff and when we had Sesame, they would do text/email and place a call to the patients who did not have texting or email checked off in our Eaglesoft system. I feel that this is the BIGGEST downfall w/ Weave and if this was added to your services you might have a larger interest to a lot of offices.

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