office feature request: unable to send normal texts, only allows a cell phone number listed. We used to be able to text any number but now if it is not under the cell phone specifically it does not go through. This makes it extremely difficult to try to alert our patients through text, we have a hurricane coming and are trying to communicate via text. Some of them don't want the normal texts so we put their phone number in the home phone spot and then when emergency's occur and we try to text the number anyway it does not allow us to. It is very frustrating
office feature request: unable to send normal texts, only allows a cell phone number listed. We used to be able to text any number but now if it is not under the cell phone specifically it does not go through. This makes it extremely difficult to try to alert our patients through text, we have a hurricane coming and are trying to communicate via text. Some of them don't want the normal texts so we put their phone number in the home phone spot and then when emergency's occur and we try to text the number anyway it does not allow us to. It is very frustrating