Skip to content

J Szymanowski

← Weave Feedback Portal

My feedback

1 result found

  1. Call Routing Ownership

    42 votes

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close

    We’ll send you updates on this idea

    Planned  ·  24 comments  ·  Desktop App » Phones  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback
    Signed in as (Sign out)
    Close
    Close
    An error occurred while saving the comment
    J Szymanowski commented  · 

    has your platform came up with a solution for emergency voicemail?

    This is the biggest short coming of the weave platform. Currently, on your app – on mobile or desktop you cannot find these voicemails. They in the nether of Weave somewhere. I can only access it from the email or text that I get on my phone. Then all I get is a phone number. There should be an Icon on the app for this voicemail box. Every dental office needs this and it is vital for patient care. If you don’t understand this please call me at 916 397-7440.

    Think of it this way: Picture yourself in horrible dental pain and your Dr. could not get back to you because your voicemail was hidden on a weave server somewhere? I would imagine you would be pretty upset and still in pain. Emergency calls are the most important call that we get. They should be treated and handled as such.

    The doctor should be able to open the weave app click the Emergency WM Icon.

    It would list who called. The doctor can listen to the voicemail and call them immediately. Would you not want your doctor to have this functionality so they can get back to you ASAP? Or maybe like waiting for a call back with an emergency

    This has been a problem from day one. Clearly, it has not been a priority for weave because I have been complaining about it for years.

    Thank you for your time

    Sincerely,

    Jonathan Szymanowski

    J Szymanowski supported this idea  · 

Feedback and Knowledge Base

(thinking…)